Contact Center Newbie Makes Debt Collection Easy

Released on: August 8, 2008, 1:46 am

Press Release Author: Abbey Grace Yap / US Contact Point

Industry: Advertising

Press Release Summary: Contact center business newbie USContactPoint makes life for
finance-based business owners easier through their new and improved debt collection
service. By helping companies such as banks, lending institutions, and Internet
service providers collect debt from delinquent payers, they give business owners
more time to focus on things that matter - the business.

Press Release Body: USContactPoint, one of the fast-rising business solutions
providers in the country today, recently launched a series of business solutions to
meet the needs of various big or small-scale companies. One of their relatively new
premium offerings is their corporate services.

One of the more interesting services USContactPoint offers is their debt collection
service. This is more directed towards finance-based companies like banks, lending
institutions, and credit card companies, as well as businesses that offer post-paid
services and products like telecommunications companies, cable TV providers, and
Internet service providers.

The debt collection service offered aims to help companies go after delinquent
payers. Delinquent payers are people that run away from the debt they owe a certain
company because of the unpaid amount that has accumulated over time.

Although there are other debt collection service providers already in existence,
USContactPoint boasts of doing it in a professional and legal manner. Furthermore,
USContactPoint strictly adheres to the Fair Debt Collection Practices Act issued by
the government.

Their professional debt collection department are to abide by the FTC-indicated set
of conduct, which include:
 Identifying themselves to the debtor.
 Notifying the debtor of the purpose of the call.
 Providing the name and address of the original creditor to the debtor.
 Informing the debtor of their right to dispute the debt.
 Providing verification for disputed debts.
 Sticking to the FTC-allotted calling hours.
 Not contacting the debtor at their place of work.
 Not presenting false information to make the debtor pay.
 Not using abusive or foul language.
 Not threatening the debtor in any means.
 Not contacting third parties regarding a debtor\'s debt. The only people
allowed to know about a debtor\'s financial concern are his/her spouse or the
attorney.

As a closing statement, USContactPoint says that they want to give business owners
more time to concentrate on what really matters by taking the burden of debt
collection out of their hands.



Web Site: http://uscontactpoint.com/

Contact Details: http://www.uscontactpoint.com
jalinio@gmail.com

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